Accessibility is a top priority for us. We strongly believe that all our customers should have equal access to our building, live theatre performances, associated services, and events, whether they choose to attend with friends, family, or independently. This page is designed to provide information and resources to make the theatre experience as accessible and enjoyable as possible for all visitors.
Access Performances
We are delighted to present our upcoming accessible performances, which include audio-described, British Sign Language (BSL) interpreted, captioned, and relaxed shows, as well as Touch Tours. To book your tickets, please contact our friendly box office team, who are available to help by phone at 01752 267222 between 10am-5pm. You can also visit us in person between 10am-2pm or email us at boxoffice@theatreroyal.com. We are dedicated to providing an inclusive and welcoming experience for all visitors and look forward to welcoming you soon.
Audio Described Performances
Some performances include audio-described performances, which provide a visual commentary to aid the understanding of the performance for visually impaired guests.
- Waldo’s Circus of Magic & Terror – All performances
- Zog – Wed 17 May 2023, 10:30am (Relaxed and BSL interpreted performance)
- WNO The Magic Flute – Sat 27 May 2023, 3pm
- Buddy – Sat 03 Jun 2023, 2.30pm
- Charlie and the Chocolate Factory – Sat 17 Jun 2023, 2.30pm
- The Beekeeper of Aleppo – Sat 24 Jun 2023, 2.30pm
- The Bodyguard – Sat 01 Jul 2023, 2.30pm
- Demon Dentist – Sat 08 Jul 2023, 2pm
- Metamorphosis – Sat 16 Sep 2023, 2.30pm
- Shrek – Sat 29 Sep 2023, 2pm
- Annie – Sat 19 Aug 2023, 2.30pm
- The SpongeBob Musical – Sat 02 Sep 2023, 2.30pm
- The King and I – Fri 22 Sep 2023, 7:30pm
- Jesus Christ Superstar – Sat 11 Nov 2023, 2:30pm
- Goldilocks and the Three Bears – Thu 28 Dec 7pm and Thu 04 January 2.30pm
- The Drifters Girl – Sat 17 Feb 2024, 2:30pm
- Life of Pi – Sat 09 Mar 2024, 2:30pm
BSL Interpreted
We offer support for visitors who use British Sign Language (BSL) by providing an interpreter for certain performances. The interpreter will translate both spoken and heard elements of the performance, allowing BSL users to fully engage with and enjoy the show.
- Waldo’s Circus of Magic & Terror – All performances
- Zog – Wed 17 May 2023, 10:30am (Relaxed and Audio Described performance)
- Charlie and the Chocolate Factory – Sat 17 June 2023, 7pm
- The Beekeeper of Aleppo – Fri 23 Jun 2023, 7.30pm
- The Bodyguard – Fri 30 Jun 2023, 7.30pm
- Demon Dentist – Fri 07 Jul 2023, 6.30pm
- Shrek the Musical – Fri 28 Jul 2023, 7pm
- Annie – Fri 18 Aug 2023, 7.30pm
- The SpongeBob Musical – Fri 01 Sep 2023, 7pm
- Metamorphosis – Fri 15 Sep 2023, 7.30pm
- Jesus Christ Superstar – Fri 10 Nov 2023, 7:30pm
- Goldilocks and the Three Bears – Fri 29 Dec, 7pm
- The Drifters Girl – Fri 16 Feb 2024, 7:30pm
- Life of Pi – Sat 09 Mar 2024, 2:30pm
Captioned Performances
We also offer captioned performances on selected shows throughout our programme. Captions are displayed on screens on either side of the stage.
- Waldo’s Circus of Magic & Terror – All performances
- Zog – Wed 17 May 2023, 10:30am (Relaxed and Audio Described performance)
- Charlie and the Chocolate Factory – Sat 17 June 2023, 7pm
- The Beekeeper of Aleppo – Fri 23 Jun 2023, 7.30pm
- The Bodyguard – Fri 30 Jun 2023, 7.30pm
- Demon Dentist – Fri 07 Jul 2023, 6.30pm
- Shrek the Musical – Fri 28 Jul 2023, 7pm
- Annie – Fri 18 Aug 2023, 7.30pm
- The SpongeBob Musical – Fri 01 Sep 2023, 7pm
- Metamorphosis – Fri 15 Sep 2023, 7.30pm
- Jesus Christ Superstar – Thu 09 Nov 2023, 7:30pm
- Goldilocks and the Three Bears – Fri 29 Dec, 7pm
- The Drifters Girl – Thu 15 Feb 2024, 7:30pm
- Life of Pi – Fri 08 Mar 2024, 7:30pm
Relaxed Performances
During the Relaxed Performances, the house lights stay on, doors are open, and visitors can come and go as they please. The theatre also adjusts lighting and sound levels to create a more comfortable environment and provides additional wheelchair spaces.
- Waldo’s Circus of Magic & Terror – All performances are chilled
- Zog – Wed 17 May 2023, 10:30am (Audio Described and BSL Interpreted performance)
- Goldilocks and the Three Bears – Thu 11 Jan, 12.30pm
Touch Tours
Touch Tour provides an engaging sensory experience that allows guests to explore and touch the props, costumes, and sets up close before the show. These tours are typically 30 minutes in duration and are available by ticket reservation for specific performances.
- WNO The Magic Flute – Sat 27 May 2023, 1:30pm
- Buddy – Sat 03 Jun 2023, 1.30pm
- Charlie and the Chocolate Factory – Sat 17 Jun 2023, 1pm
- The Beekeeper of Aleppo – Sat 24 Jun 2023, 1.30pm
- The Bodyguard – Sat 01 Jul 2023, 1.30pm
- Demon Dentist – Sat 08 Jul 2023, 1.30pm
- Shrek – Sat 29 Jul, 1pm
- Annie – Sat 19 Aug, 1.30pm
- The SpongeBob Musical – Sat 02 Sep 2023, 1.30pm
- Metamorphosis – Sat 16 Sep 2023, 1.30pm
- Jesus Christ Superstar – Sat 11 Nov 2023, 1:30pm
- The Drifters Girl – Sat 17 Feb 2024, 1:30pm
Accessible Theatre
Wheelchair Access
The theatre has dedicated wheelchair spaces available in its auditorium, as well as accessible entrances and lifts to enable easy access to all areas of the building. The staff is trained to provide assistance to guests with disabilities and there are accessible toilets available for their use.
Audio Described
Some performances include audio-described performances, which provide a visual commentary to aid the understanding of the performance for visually impaired guests.
Touch Tours
Touch Tour provides an engaging sensory experience that allows guests to explore and touch the props, costumes, and sets up close before the show. These tours are typically 30 minutes in duration and are available by ticket reservation for specific performances.
BSL Interpreted
We offer support for visitors who use British Sign Language (BSL) by providing an interpreter for certain performances. The interpreter will translate both spoken and heard elements of the performance, allowing BSL users to fully engage with and enjoy the show.
Assistance dogs
We welcome assistance dogs in all performance spaces and offer the option for them to be looked after by our management team.
Captioned Performance
We also offer captioned performances on selected shows throughout our programme. Captions are displayed on screens on either side of the stage.
Relaxed Performance
During the Relaxed Performances, the house lights stay on, doors are open, and visitors can come and go as they please. The theatre also adjusts lighting and sound levels to create a more comfortable environment and provides additional wheelchair spaces.
Chilled Performance
In chilled Performances, the house lights are kept on, and the auditorium doors are left open throughout the show.
Access Facilities
Our building provides easy access for wheelchair users, including accessible toilets on all four floors, and a front entrance without any external steps. We also have lift access to all four floors and counters designed with a lower section for wheelchair users.
Due to our Health and Safety regulations, we are unable to keep any wheelchairs, mobility scooters or walking aids in the auditorium during the performances. Please note that items left in the foyer areas are left at the patron’s own risk.
For those who require assistance to attend a performance, we offer an additional seat free of charge for an enabler upon the purchase of a ticket. If you require our Wheelchair to Seat service, please let us know when booking, and our friendly Front of House staff will help stow your wheelchair while you take a standard seat.
Access Resources
Visual Story
For those who may benefit from a visual guide, please click here to access our Visual Story. This guide is designed to provide a step-by-step overview of the theatre’s facilities, layout, and procedures to help visitors feel more comfortable and prepared for their visit.