We are committed to creating an inclusive and welcoming theatre that is accessible to all.
Our Partnership with Nimbus Disability
In line with our mission to break down barriers for individuals and communities to access the theatre and make their journey as smooth as possible, we have partnered with Nimbus Disability to launch a Digital Access Pass scheme. This new scheme will allow certain patrons with access requirements to book online for the first time, giving them more control to choose the most suitable seats and performances for them.
Nimbus Disability is a social enterprise run by and for disabled people and is recognised as a leading authority on accessible ticketing in the UK.
Registration for a TRP Digital Access pass is free and simple and once complete, will be valid for three years. Enrolling with Nimbus will enable users to view the best accessible ticketing options available to them based on individual needs, as well as booking wheelchair spaces and essential companion tickets online.
This system is currently in our testing phase, unless you have been contacted specifically from our team, please continue to contact our Box Office team to book your Access seats.
You can reach the Box Office team on 01752 267222 from 10am – 5pm Mon – Sat.
Sign up for your TRP Digital Access Pass
Already have a Nimbus Access Card? Click the button below to link your current Access Card to your TRP account
Link your card to your TRP Account
For more information about signing up for a Nimbus Digital Access Pass, head to our Frequently Asked Questions.
FAQs
Nimbus Access Card
Did you know that there are other businesses around the nation who collaborate with Nimbus Disability? You can upgrade your free registration to a full Access Card online and include all these other organisations alongside TRP. It costs £15 and is valid for 3 years.
The full card provides you with the same benefits as the free registration, as well as:
- Recognised at venues across the UK & beyond
- Receive a Photo ID card with symbols relating to accessibility needs
- Informative online access directory
- Access to a closed Facebook Community group
Find out more
Sign up
Wheelchair spaces are available in the theatre, along with accessible entrances and lifts, ensuring convenient building access for all visitors.
Assistance Dogs are welcome in all performance spaces. Please reach out to the Box Office to ensure that your booking includes accommodation for a service dog.
Audio Described (AD) performances provide discreet headset narration, aiding visually impaired guests in understanding narratives through visual commentary.
Touch Tours allows patrons to explore props, costumes, and sets up close, offering a tactile and engaging experience for guests.
British Sign Language (BSL) interpreters accompany performances, making spoken and heard elements accessible to BSL users.
Captioned performances feature screens displaying captions on both sides of the stage, enhancing accessibility for selected shows.
Relaxed performances combine BSL and Audio Description, with open auditorium doors, adjusted lighting, sound, and extra wheelchair spaces.
Chilled performances, akin to Relaxed shows, maintain house lights and open auditorium doors throughout the performance.
Everyone is welcome at TRP
We have the following toilet provision at the theatre:
- Female Toilets with cubicles and shared access hand basins.
- Male Toilets with cubicles, urinals and shared access hand basins.
- Single Cubicle ‘Toilets for Everyone’ located on Ground Floor by Door 2, Floor 1 by Door 6, Floor 2 by Door 9.
- Accessible Bathrooms located on Ground Floor by The Lab, Floor 1 by Door 6.
- Baby Changing Facilities are located on Ground Floor by Door 2 and The Lab, Floor 1 by Door 6, Floor 2 by Door 9.
- Changing Places Facilities located on Ground Floor by Door 2.